We would like to express our appreciation for the excellent service we received and will recommend your company to other owners
- John and Marian
I am extremely happy with my new Honda car! Peter was “exceptional and the best salesperson I have ever dealt with. I appreciated that he went above and beyond to find the perfect car for me. From now on, if I know anyone looking for a car, I will send them directly to Peter.
Peter “is absolutely wonderful”.
Hello John1, John2, Mark & Leonie,
It is with pleasure that I extend my sincere gratitude towards your professional service rendered during my recent purchase of the Demo – Honda Insight.
Although the reason for me approaching Macarthur Honda is due to the fact that I have not only purchased my previous (Odyssey) from you 3 years ago but also the excellent customer service provided by Leonie and Mark in the last 6 years or so.
As in the case with my family doctor I am always confident when I leave my cars for service with Leonie, Mark & the service team that they are in safe hands.
The ongoing customer experience is what I define “Best in Class”, I say this with confidence since given my occupation I am well aware of the bench mark in customer service therefore the Macarthur team stands out.
My family & I are enjoying the many features & comfort of the Insight and look forward to a long standing partnership with your sales & service teams. I will happily provide a reference to friends & family and direct traffic towards 12 Yarmouth place.
Wish you all the very best in achieving your goals & objectives and keep that customer service bench mark flag flying nice & high.
Please forward my email to John2 as I do not seem to have his email address on my files.
Thanks again and Best Regards.
I am very happy with my recent service visit! Both Mark and Leonie are fantastic, but especially Mark who always goes out of his way to make his customers happy! I also likes the fact that Mark makes me feel like he personally knows me. Mark is a great asset to Macarthur Honda!
Pamela advised she was very happy with her purchase experience and in particular with John! Pamela said one of her first stops in their search for a car was Macarthur Honda and although they continued looking at other cars, Pamela said she already knew she was going to buy the car from John due to the impression he made on the first visit. Although John was not in on the day of handover he had organised it so well that everything went smoothly and Pamela said she was ‘very impressed’ when he called several days later to ensure all had gone well for her.